Decriptions of AHP Technology Services

	*Service Descriptions and Benefits*

Technology Services

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Computer controls review
Disaster recovery plans
E-business assessment
End-user training
Flowcharting systems
Hardware selection and implementation
Network design and installations
Network support
Policies and procedures manuals
QuickBooks/Peachtree implementations

Software selection, installation or configuration
Streamlining review of information systems
System needs analysis
Technology training and supervision

Other Service Definitions and Benefits

Service Benefit Analysis

Service	Service Description	Primary Benefits
Computer controls review	A review of general and application controls over your organization's network. The review can include an assessment of such network aspects as physical access to hardware and programs, security rights, and password policies.	Increase security Help prevent theft of information
Disaster recovery plans	Assessment or review of your organization's plan for regaining computer operations in the event a physical or other disaster seriously impairs your ability to carry out normal business operations.	Improve ability to resume normal operations after an event that could destroy your organization's information system
E-business assessment	A prelude to a worthwhile move into e-business starts with assessing the viability of your operation within an e-business environment. The specific steps will vary depending on your particular circumstances. Some steps to consider for an e-business operation include: Feasibility Implementation Follow-up and Monitoring Who to contact We are available to assist with any or all steps.	Improve initial success Maintain long-range perspective Improve overall operational efficiencies Identify preventable costs See expanded services page
End-user training	Training designed to improve workers' productivity when using technology products.	Reduce learning time Improve employee efficiency
Flowcharting systems	Create or review the documentation of the components, connections and flow of a computer system, including individuals' responsibility assignments for each of the areas.	Improve network management efficiency Improve ability to resume operations following a disaster Identify areas for improving system effectiveness
Hardware selection and implementation	Assessment of hardware needs relative to achieving a particular operational goal. Once the initial assessment is completed, options for specific hardware configurations can be recommended and assistance provided during implementation.	Reduce time and costs of making a wrong decision Benefit from our monitoring of current trends Reduce learning curve that can result from installing a new system
Network design and installations	Assistance with the design and installations of new systems or the assessment and upgrade of existing systems.	Reduce implementation time Benefit from our monitoring of current trends Increased security through configuration of network access rights
Network support	Technology support to supplement your existing capabilities.	Provide experienced resources that you may not otherwise have Increased security through configuration of network access rights
Policies and procedures manuals	Assistance with the creation or update of a technology policies and procedures manual for use by your organization's employees.	Provide uniform guidance for performing routine and mission-critical tasks Reduce learning time that can result from employee turnover See expanded services page
QuickBooks/Peachtree implementations	Installation, set-up, upgrade and training of these accounting packages. Services can also include assistance with custom report writing.	Reduce learning time associated with adopting a new program
Software selection, installation or configuration	Assessment of software needs relative to achieving a particular operational goal. Once the initial assessment is completed, options for specific software packages can be recommended and assistance provided during implementation.	Reduce time and costs of making a wrong decision Benefit from our monitoring of current trends Reduce learning curve that can result from installing a new system
Streamlining review of information systems	An efficiency review of your current information system with an objective toward recommending opportunities for improving efficiencies.	Improve organizational efficiency Provide employees easier access to critical information
System needs analysis	An evaluation of systems infrastructure needed to achieve a particular objective. The objective can be an existing one or a new direction, such a e-business.	Objective assessment of alternatives to achieving an objective
Technology training and supervision	General training and supervision of your organization's staff. The training can relate to specific software applications or the maintenance of hardware and system infrastructure.	Reduce on-the-job training time Provide efficiency tips related to specific software programs Improve productivity

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Definitions and Benefits for Other Services:

Audit, Accounting and Attestation
Consulting
Tax
Technology Services
Individual and Family Services