Benefit / Goal	Possible Services
Increase efficiency	General consulting Operational audit Technology training
Simplify an administrative process	Operational audit Develop a policies and procedures manual Technology training
Improve administrative turnaround procedures	Operational audit General consulting
Improve customer service	Operational audit General consulting
Assess use of workflow technology	Streamlining efficiency review Systems need analysis Software selection and configuration
Strengthen internal control	Develop a policies and procedures manual Internal controls review Disaster recovery plan